Understand your Balance
Learn how your Butterfly balance works and where to track your earnings.
This guide explains what your balance represents, where to find it, and how to read the information displayed in Butterfly and Stripe.
Balance
Your balance is the total amount you have earned from subscriptions and paid content on Butterfly, before any platform fees or refunds are applied. It represents the money generated by your creator account through subscriber payments.
Where to find information about your balance
You can view your balance directly inside your Butterfly creator dashboard. For complete financial details, including pending funds and payout history, log in to your Stripe Express account connected through Stripe Connect.
How your balance is displayed
Inside Butterfly, your earnings are organized into clear sections:
- Available Balance — funds already cleared and ready to be paid out.
- Pending Balance — earnings still being processed by Stripe before they become available.
- Total Earnings — the overall amount generated by your creator account.
Detailed information in Stripe Dashboard
When you open your Stripe Express dashboard, you will find detailed information about your money:
- Available Balance — the amount ready to be transferred to your bank account.
- Pending Balance — funds held until the standard holding period or dispute window passes.
- Upcoming Payouts — scheduled transfers that Stripe will send to your linked bank account.
- Payout History — a record of all completed payouts, including dates and amounts.
Frequently Asked Questions
Where can I find my balance?
You can see your balance in your Butterfly creator dashboard. For more detailed information, access your Stripe Express account.
What does "Available Balance" mean?
Available Balance is the amount that has already cleared and is ready to be withdrawn to your bank account.
What can I find in my Stripe Dashboard?
Your Stripe Dashboard shows your available balance, pending balance, upcoming payouts, payout history and any refunds or disputes.
Your Stripe Dashboard shows the full history of your payments, including available balances, upcoming payouts and transfers already made to your bank account.
All financial data is updated by Stripe in real time as transactions are processed.
